Frequently asked questions.

Lotto and Lotteries Company Limited (LLCL) is a Ghanaian private limited company, incorporated in 2017 and headquartered in Kumasi, that runs daily lotto draws through a network of agents, sellers and smart POS terminals.

Four daily draws: VAG Lotto (morning), Noon Rush (afternoon), NLA 5/90 (evening) and our own LLCL Daily Draw (night, seven days a week). See the Games page for times.

Only adults aged 18 and above. Agents may ask for ID if they're unsure of a customer's age.

Visit any LLCL outlet, choose a game, a bet type and your numbers (1 to 90), pay your stake and collect your printed ticket. Always check the details on your ticket before leaving the counter.

1 Direct, 2 Sure, 3 Direct, Perm 2, Perm 3, Banker Against All and Numbers Against Numbers. Each has its own multiplier. See the payout table on the Games page.

A few minutes before each draw. At cut-off, every terminal in the network stops selling for that draw automatically.

Your printed ticket is your proof of play, so please keep it safe. Contact the outlet where you bought it or our support team with the date, game and outlet. Note that winnings are normally paid only on presentation of a valid ticket.

Results are announced after every draw and sent to every LLCL terminal. Present your ticket at any outlet and the agent will verify it using the ticket ID or QR code.

Automatically, using the official multiplier for your bet type. For example, a GHS 5 stake on 2 Sure that wins pays GHS 5 × 240 = GHS 1,200.

Smaller wins are paid at the outlet. Larger wins go through a claim process that includes verification of your ticket and ID before payment. Our team will guide you through it.

Yes. Winning tickets must be claimed within the claim period set out in our game rules. Please claim as soon as possible after the draw.

Apply on our Become an Agent page. We'll call you, visit and verify your outlet, set up your terminal and train you.

Agents and sellers earn commission automatically on every ticket they sell. Commission is visible in real time and can be converted into selling balance.

Through the LLCL app using mobile money or card. Payments are processed by a secure, PCI DSS-certified payment gateway and credited automatically.

Android smart POS terminals with built-in printers from brands including Urovo, ZCS, Telpo and ROHS. Agents can also use the LLCL web app on their phones.

Staking closes automatically before each draw, results are sealed with a digital fingerprint once drawn, and every action is recorded in an audit log.

Yes. We collect only what we need to operate, protect it with access controls and never sell it. Read our Privacy Policy for details.

Contact your supervising agent or LLCL support. For your security, PINs are reset only after we verify your identity.

Our head office is at Plot B, Santasi, Kumasi, in the Ashanti Region of Ghana.

Yes. We work with payment, technology, retail and gaming partners. Visit our Partnerships page or contact us.